CRM & Lifecycle Growth Manager

Nightcap in Holborn is seeking a CRM Manager to lead and deliver data-driven CRM and customer lifecycle activity across the Nightcap brands. You will own end-to-end CRM campaigns, optimise customer journeys, and use insights to create personalised communications that strengthen loyalty and drive commercial performance.

This on-site role offers a clear impact on engagement and revenue, with responsibilities spanning segmentation, automation, and reporting to optimise outcomes across channels.

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