Company: Citizens Advice BANES
Location: Walsall
Job Description:
Citizens Advice Sandwell & Walsall is seeking an exceptional Interim Head of Services and Transformation to steer our frontline services through a period of growth. Working with the CEO and senior leaders, you will shape strategic and operational direction to keep services high quality and client-focused.
You will transform the operating model, embed performance culture, and harness technology, automation and AI to improve efficiency and customer experiences.
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Posted: July 16th, 2026