Senior CX Researcher — App & Web Ops

Company: VML/WPPEnterprise Solutions
Apply for the Senior CX Researcher — App & Web Ops
Location: London
Job Description:

VML/WPP Enterprise Solutions in London seeks a Senior CX Researcher to uncover deep customer insights across automotive client’s mobile App Ops and Web Ops teams in a hybrid 50/50 split.

You will design and execute mixed-method studies, analyze analytics, and translate findings into actionable recommendations for product strategy and customer journeys. This permanent role offers exposure to leading brands and collaborative cross-team work.

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Posted: July 16th, 2026