Employment Details
Job Type: Full Time, Part Time, Part Time/Job Share, Flexible Working.
Location: Market Drayton.
Number of positions: 6.
Closing date: 23 July 2026.
Overview
As a member of the prison support team, you will help keep the facility running smoothly through a range of physical and administrative tasks. The role includes standing, walking and lifting, with duties both during the day and night. Full training and a supportive team are provided.
Responsibilities
- Life as an OSG
- Ensure secure entry and exit of staff, visitors and vehicles.
- Carry out searches of staff, prisoners, visitors and vehicles.
- Escort vehicles and contractors around the site.
- Issue and collect staff keys and radios.
- Patrol and search perimeter fence areas.
- Control Room
- Operate the prison radio system.
- Monitor CCTV and report suspicious activity.
- Visits
- Welcome visitors on arrival.
- Escort visitors if needed.
- Monitor and log mail entering the prison.
- Report contraband and preserve evidence.
- Ensure cell doors are locked and prisoners accounted for.
- Reception
- Photograph prisoners.
- Process prisoners’ property and parcels.
- Supervise prisoners when required.
- Exchange clothing and property.
- Help officers escort prisoners around the centre.
- Deliver and collect food trollies or use electric tug vehicles.
- Driving Duties
- Collect mail from the local sorting office, lifting heavy sacks when needed.
- Monitor the PIN phone system and maintain logs of requests.
- Procedures and Protocol
- Apply national and local policies and respond to incidents and emergencies.
Hours
The role averages 37 hours per week, including nights, evenings, weekends and public holidays on a rotating shift pattern.
Salary & Benefits
Salary is quoted for a 37‑hour week inclusive of a 20% unsocial hours allowance. Benefits include:
- Annual leave of 25 days on appointment, increasing to 30 days after 10 years (pro‑rated).
- 9 bank, public and privilege holidays.
- Paid Level 2 apprenticeship in customer service.
- Generous Civil Service pension scheme.
- Season ticket loans, retail discounts, Employee Assistance Programme and Cycle to Work scheme.
Qualifications & Attributes
No formal qualifications are required. The role requires good judgement, common sense, responsibility and strong teamwork. English language proficiency is required (Welsh required where specified).
Travel & Accommodation
A driving licence and own transport are beneficial but not essential unless specified. Accommodation is not provided.
EEO & Recruitment
We recruit by merit on the basis of fair and open competition. We are an equal‑opportunity employer and welcome applicants from all backgrounds.
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