Senior Support Worker

Company: Glassmoon group
Apply for the Senior Support Worker
Location: Plymouth
Job Description:

Be Part of Someone’s Story!

We are excited to expand our team and invite passionate individuals to join us at Glassmoon Services!

Responsibilities

  • Lead and guide a team of colleagues to provide exceptional quality service to the People We Support
  • Deliver care that reflects best practices, legislative requirements, and our policies, procedures, and agreed standards to support Glassmoon Services’ purpose
  • Actively engage with and support individuals to learn, maintain skills, pursue personal interests, and provide unique person-centred care that is tailored to each individual, in alignment with our person-led support delivery model
  • Play a vital role in updating and maintaining support plans to the required standard, while providing support and guidance to colleagues in completing their own
  • Act as the primary source of information from your team regarding any changes in the needs of the People We Support, promptly reporting these to the Registered Manager and Multi-Disciplinary Team
  • Collaborate closely with members of the multi-disciplinary teams to maximize opportunities for the People We Support
  • If desired by the Person We Support, nurture and develop relationships with their family, friends, and other significant individuals in their life
  • Exemplify leadership qualities by being a role model who inspires and supports all colleagues
  • Effectively supervise their team, ensuring that required standards are met in accordance with best practices, agreed policies, procedures, and legislative requirements.
  • Ensures that all team members receive regular one-on-one meetings, annual reviews, and additional support through the SPG& P (Supporting Personal Growth and Potential) processes
  • Support and supervise colleagues to ensure that they fulfil their responsibilities to meet the needs of the People We Support
  • Always promote infection control and ensure the cleanliness of my service

Requirements

  • Hold a Level 2 Adult Care Worker or equivalent qualification. Be prepared to work towards achievement of Level 3 Lead Adult Care Worker
  • Right to Work in the UK
  • Satisfactory Criminal Records Checks
  • References
  • ID & Address check
  • Driver preferred

Benefits

  • We are a real living wage employer and believe in paying everyone fairly, irrespective of age.
  • As part of our commitment to our Fair Pay, Pay Fair strategy, we pay our colleagues for accrued annual leave on overtime.
  • We commit to producing rotas 12 weeks in advance to support colleagues with their personal planning and work-life balance.
  • There is a requirement to work alternate weekends.
  • Stream – We’re a Flexible Pay Employer that offers Stream.
  • Blue Light Card – funded by us!
  • Cycle to Work Scheme
  • Employee Assistance Programme
  • Colleague referral scheme with cash reward
  • Ongoing career development to support you in achieving your ambitions
  • Paid comprehensive training
  • Certified as a ‘Great Place to Work’ for the fifth year.
  • Level 2 entry is £14.45 per hour
  • Level 3 entry is £14.69 per hour
  • Company Pension Scheme

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Posted: July 16th, 2026