Digital Support Specialist: First-Line Help & UAT

Company: Healthnethomecare
Apply for the Digital Support Specialist: First-Line Help & UAT
Location: Swadlincote
Job Description:

Healthnethomecare is seeking a Digital Support Officer to manage first line support for digital products, log issues in Jira, and escalate when needed. You will participate in UAT, release checks, and help maintain knowledge bases and user guides.

The role focuses on effective communication, thorough documentation, and smooth cross-functional coordination to ensure user satisfaction and timely resolutions.

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Posted: July 16th, 2026