Visitor Assistant

Company: Scotch Whisky Experience
Apply for the Visitor Assistant
Location: City of Edinburgh
Job Description:

We exist to make the world fall in love with Scotch whisky! We are looking for dynamic storytellers passionate about creating memories.

  • A confident, outgoing storyteller with a natural character
  • An engaging communicator overflowing with a warmth of spirit
  • An inquisitive, keen learner with a thirst for knowledge
  • A passionate and enthusiastic presenter
  • A hardworking, flexible problem solver determined to raise the bar
  • A cheerful and outgoing host ready for a double measure of fun!

What will you be doing?

  • Enthusiastically leading tours, ensuring everyone has a memorable experience
  • Proactively welcoming customers and proudly promoting the whole attraction
  • Selling tickets from our box office and offering advice to customers
  • Selling and serving in our Gift Shop and Scotch whisky bar, giving knowledgeable recommendations
  • General housekeeping to keep our bar, tour and shop looking their best!

Contract Full‑time 36.25 hours per week Hours, rota based, includes evenings and weekends Salary £13.70, increasing to £14,25

You will be busy; on your feet all day and you will be learning lots! Our friendly and supportive team will look after you and encourage you to reach your full potential through regular training and coaching.

What about us?

We are a team of friendly and passionate storytellers in a five‑star visitor attraction. Why not have a look around our website, or to get a better feel for our team’s enthusiasm, expertise and personality, why not read our blog?

Our visitor assistant team work together to connect everyone- from absolute beginners to connoisseurs- with Scotch whisky. Interested? Do you think you’d bring something special to our team? Then we’d love to hear from you! Maybe you’ve worked in tourism before, or perhaps you speak a foreign language. If so, your application will really stand out. But this isn’t essential; just tell us why you’d love to join our team.

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Posted: July 16th, 2026