Facilities Assistant – Bank
The closing date is 27 July 2026
The Operational Divisions and Service Directorates are supported by a range of corporate services. These ensure the efficient and effective operation of our core businesses and support the delivery of our performance and regulatory functions. All corporate services staff are specialists who use their professional skills to provide services across the Trust.
Main Duties of the Job
Facilities Services is part of the Estates and Facilities Directorate, delivering in‑house soft FM services across Nottinghamshire Healthcare NHS Foundation Trust. Services are provided across multiple sites including Highbury Hospital, Hopewood, Lings Bar Hospital (LBH), Community South locations, and Wells Road / Duncan Macmillan House. We are looking to recruit Bank Facilities Assistants to support a range of services across these areas. The successful applicants will be responsible for delivering a high‑quality service, contributing to a clean, safe, and well‑maintained environment. Duties will include supporting domestic cleaning, catering services (including kitchen assistant duties at Wells Road), ward housekeeping (including Castle Ward at LBH), and general facilities support. Key areas of focus include supporting Pegasus Ward at Hopewood (CAMHS Eating Disorder Service), Castle Ward at Lings Bar Hospital, and catering services at Wells Road, where demand is highest. The roles require flexibility to work across different sites and service areas to ensure consistent service delivery. Successful candidates will be reliable, motivated, and committed to maintaining high standards that directly support patient care and staff wellbeing.
About Us
#TeamNottsHC comprises over 11,000 dedicated colleagues who #MakeADifference every day. We deliver intellectual disability, mental health, community health, forensic, and offender healthcare services across Nottinghamshire, Leicestershire, Lincolnshire, and South Yorkshire. Our care is provided from over 200 sites, spanning community locations, acute settings, and secure environments, including prisons.
We are one of the largest mental health and community Trusts in the East Midlands and one of Nottinghamshire’s biggest employers. We also host national and regional services, such as the National High Secure Deaf Service and the Nottingham Centre for Transgender Health.
We offer a variety of employee‑led staff networks, including Equality, Diversity, and Inclusion (EDI) groups, the Green Champions network, the Freedom to Speak Up network, the Health and Wellbeing Champions network, and the Menopause Champions network. These networks play a vital role in supporting our diverse workforce and promoting a culture of inclusivity.
The health and wellbeing of our colleagues is a top priority. We invest significantly in this through our in‑house occupational health and staff counselling services, supported by a dedicated Health and Wellbeing team.
The Trust is committed to reducing its carbon emissions, with a specialised Energy and Environmental team working to ensure compliance with environmental legislation, enhance our environmental performance, and achieve our net‑zero commitment.
Job Responsibilities
The Facilities Assistant will work as part of the Estates and Facilities Directorate to deliver high‑quality soft FM services across multiple Trust sites, including Highbury Hospital, Hopewood, Lings Bar Hospital (LBH), Community South locations, and Wells Road / Duncan Macmillan House.
The role is essential in supporting the provision of a clean, safe, and welcoming environment for patients, staff, and visitors, contributing directly to patient care and experience.
Main Responsibilities
- Deliver a high standard of cleaning and domestic services, ensuring all clinical and non‑clinical areas meet required hygiene and infection control standards.
- Provide catering support, including food preparation, service, and kitchen duties as required (including kitchen assistant responsibilities at Wells Road).
- Undertake ward‑based housekeeping duties, including supporting patient environments such as Castle Ward at Lings Bar Hospital.
- Support specialist service areas such as Pegasus Ward (CAMHS Eating Disorder Service), ensuring consistent and timely catering and cleaning provision.
- Carry out portering and general facilities duties where required, including movement of equipment, stock, and supplies.
- Ensure compliance with Health & Safety, Infection Prevention & Control (IPC), and Trust policies and procedures at all times.
- Maintain safe systems of work, including the correct use of cleaning equipment, materials, and personal protective equipment (PPE).
- Work flexibly across different sites and service areas to meet service needs.
- Report maintenance issues, incidents, or concerns in a timely manner.
- Contribute to maintaining adequate stock levels of cleaning materials, consumables, and catering supplies.
- Work collaboratively as part of a multi‑disciplinary team (MDT), supporting colleagues across domestic, catering, and portering functions.
- Respond to urgent cleaning or service requests to maintain safe environments.
- Support service delivery during periods of high demand, staff absence, or operational pressure.
- Maintain professionalism and a positive attitude when interacting with patients, staff, and visitors.
- Uphold the Trusts values and contribute to a culture of safety, respect, and continuous improvement.
Benefits
- Enhanced rates for weekends and bank holidays.
- Excellent pension.
- In‑house training opportunities.
- Fantastic discounts for NHS staff.
Please refer to the Job Description and Person Specification for more information.
Please note that this post does not meet the pay level required for a Skilled worker visa.
Successful applicants with no prior NHS experience would normally be placed at the bottom of the band in line with Agenda for Change. This salary is below the minimum salary required for sponsorship for a Skilled Worker / Health & Care visa. In these circumstances the Trust would not, therefore, be able to sponsor for a Skilled Worker / Health & Care visa.
Applicants requiring a Skilled Worker Visa can determine the likelihood of obtaining a Certificate of Sponsorship against the relevant criteria here https://www.gov.uk/skilled-worker-visa
Person Specification
Qualifications/Academic Craft/Professional
- An understanding of cleanliness and good hygiene practices.
Training
- Ability to undertake all mandatory training as required by the individual site.
- Ability to undertake any necessary skills and competency training required by the post.
Experience
- Able to carry out instructions as detailed in the job description.
- Experience or working within a catering, portering or cleaning environment.
- Experience of working within healthcare environment.
- Experience of working with COSHH and SSOW.
Knowledge
- Understanding of commitment to the equality and diversity principles.
- Basic knowledge of Health and Safety.
- An ability to demonstrate an understanding to trust values.
- Basic understanding of infection control.
- Understanding of the responsibility relating to H&S at work and COSHH.
- Knowledge of manual handling.
- Knowledge of NHS policy and procedures.
- Basic Knowledge of food safety.
Skills
- Basic numeracy and literacy skills.
- Ability to use own initiative to manage the requirements of the job.
- Flexible in managing own time and work duties.
- Ability to work alone and as part of a team.
Values and Behaviours
- All colleagues are expected to demonstrate at interview that they act in line with Nottinghamshire Healthcare NHS Foundation Trust Values: Trust, Honesty, Respect, Compassion, Teamwork.
- All colleagues are expected to demonstrate an understanding of and commitment to Equality, Diversity and Inclusion as identified within the Trust’s Equality and Diversity Policy and associated Equality, Diversity and Human Rights legislation.
Contractual Requirements
- Shift flexibility may be required from time to time, including weekend and bank holidays.
- Comply to Personal Appearance Standards and Personal Protective Equipment (Staff Uniform).
- A full UK driving licence and vehicle for business use is required for this post.
- Requirement to attend mandatory and job specific training.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer name
Nottinghamshire Healthcare NHS Foundation Trust
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