Shop Volunteer (Till & Customer Service – Builth Wells)
Your local British Red Cross shop has a variety of activities available for volunteers to support us in. From sorting stock and preparing donated items for sale to providing great customer service to our donors and customers – we have something to suit most people’s interests. Our shop is a great place to learn new skills and share existing ones.
We are currently looking for Till and Customer Service volunteers to help us in our shop.
If you have a positive outlook, enjoy speaking to new people and are confident in learning how to use a shop till, then this may be for you.
Till and Customer Service – Typical Activities
- Using the shop till to take payment for items
- Promoting Gift Aid to maximise our fundraising potential
- Helping and advising customers
- Undertaking general activities in the shop
No experience is needed. Full training will be provided.
When can I volunteer?
A few hours during the week or weekend – as agreed with the shop manager. There is no minimum commitment or fixed hours; we only ask that we agree on hours you can attend and that you let us know if these hours change.
Interested?
Please click the apply button and we will be in contact soon.
Diversity & Inclusion
We celebrate diversity and want you to bring your authentic self to the Red Cross. We aim to create an inclusive environment, promote kindness, and have an expenses policy that prioritises volunteers not being out of pocket for expenses linked to your role. If upfront costs are difficult, speak to your volunteering manager about alternatives. We welcome refugees, asylum seekers and others currently in the UK to volunteer with us. Volunteering is accessible to everyone.
Health and Safety Statement
We take an individual approach to ensuring your safety. We may ask you to complete a simple risk assessment and have a conversation with you about any adjustments needed. Some locations may not be suitable for 15‑17 year olds; please get in touch so we can find a suitable opportunity.
If you have any questions before applying, please contact us at volunteerrecruitment@redcross.org.uk.
What you will be doing
- Creating exciting window displays
- Sorting donations for selling in the shop
- Helping customers on the shop floor
- Using the till
The skills you need
- No previous experience is needed
- A warm smile and a friendly outlook
- Complete training (provided) prior to starting
What’s in it for you
- Meet new people and be part of a dynamic and inclusive team
- Gain or pass on retail experience
- Opportunity to use your existing skills or gain new ones
- Reasonable pre‑agree travel expenses for the role including for attending training
- Part of the world’s largest humanitarian organisation and the knowledge that you are making a positive difference to people’s lives
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