Banking Customer Care & Fraud Prevention Advisor (Hybrid)

Company: Co-operative Bank plc
Apply for the Banking Customer Care & Fraud Prevention Advisor (Hybrid)
Location: Coventry
Job Description:

Coventry Building Society Group is seeking a Customer Service Telephone Advisor in Coventry to handle inbound calls, identify banking needs and guide customers to safe outcomes while educating on fraud protection.

Role includes training, hybrid working from Coventry House and Manchester, with a Monday–Friday 8am–6pm schedule and occasional weekend shifts; competitive benefits such as pension and life assurance.

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Posted: July 16th, 2026