Office Operations
- Ensure the office is fully functional, organised, and presentable at all times
- Coordinate IT systems (Wi‑Fi, printers, conferencing), office supplies and vendor services
- Support courier/post management and small team events and meetings
- Maintain IT and asset inventory
- Ensure adherence to basic compliance requirements (health & safety, fire norms)
B. HR, Administrative
1. Employee Experience & Connect
- Act as the first point of contact for basic employee/admin queries (London office)
- Facilitate regular employee connects across geographies and track follow‑ups/actions
- Support employee engagement initiatives (communications, team events, informal connects, etc.)
2. HR Coordination
- Liaise with India HR team for all local support and execution requirements
- Enable training coordination across teams (sales, practice areas, etc.)
- Facilitate cross‑geography connects (UK–US–India) for learning, collaboration, and integration
3. Onboarding Support
- Support on‑ground onboarding for London‑based hires and visiting employees
- Ensure workspace readiness, basic documentation and induction coordination
4. Data & Analysis Support
- Prepare basic HR dashboards (headcount, attrition, key metrics)
- Maintain trackers for employees, vendors, office/admin costs
- Support data collation and basic analysis in Excel
5. Presentation & Documentation
- Assist in preparing presentations (PPTs), reports and internal documentation
- Support creation of country‑specific policy handbooks (including benefits)
- Maintain organised documentation and records repository
C. Personal Assistance
- Basic diary and schedule coordination (as required)
- Travel bookings, visas, and logistics
- Restaurant bookings, events, and local arrangements
- Running errands and handling ad‑hoc requests
- Managing expenses, invoices, and reconciliations
- Liaise with building management and external vendors for maintenance, repairs, and servicing
- Coordinate quotes and ensure timely execution of required work
- Be available on‑site where required for vendor access / supervision
3. Budgeting & Expense Tracking
- Track and manage utility bills, routine maintenance costs, vendor payments and invoices
- Maintain basic oversight and reporting of expenses
4. Inventory & Readiness
- Maintain adequate stock of household and office supplies
- Ensure readiness ahead of principal or guest visits
- Coordinate deep cleans and setup as required
E. Reporting & Governance
- Maintain structured trackers for property-related issues
- Administrative and HR tasks
- Ensure timely follow‑ups and closure of all open items
- Uphold discipline in documentation, reporting, and record‑keeping
This role requires maturity, judgement, and ownership over task execution.
Attributes
- Ownership & Reliability: Takes full responsibility and ensures closure of all tasks
- Discretion & Integrity: Handles confidential information with sensitivity
- Proactiveness: Anticipates needs and addresses issues early
- Attention to Detail: Maintains high standards across office, property, and documentation
- Maturity & Executive Presence: Calm, composed, and able to operate independently
- Coordination Skills: Manages multiple stakeholders seamlessly across geographies
- Problem‑Solving: Resourceful and solution‑oriented
Core Skills & Competencies
- Excellent time‑management skills, with the ability to prioritise effectively across multiple responsibilities
- Strong organisational and coordination skills
- High attention to detail
- Ability to manage vendors, track expenses, and maintain operational discipline
- Strong communication skills (written and verbal)
- Proficiency in MS Office (Excel, PowerPoint)
- Comfort with basic data handling and reporting
Candidate Profile
- Minimum 1‑2 years of experience in office administration / coordination roles, PA / EA roles supporting senior stakeholders
- Exposure to high‑trust, confidential environments (HNIs / family offices preferred)
- Demonstrated ability to manage vendors and operations independently
- Strong organisational and multitasking skills
- Demonstrated stability and longevity in prior roles
Additional Requirements
- Clean UK driving licence and willingness to travel locally as required
- Eligibility to work in the UK
- Flexibility to provide support beyond core hours when required
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