Global IT Service Desk Tier 1 Support (24×7, Remote)

KBR, Inc. is seeking a Global Tier 1 Service Desk Technician to provide first-contact IT support across a follow-the-sun environment. The role handles account administration, hardware, software, access and authentication issues, and adheres to ITIL-based processes.

You’ll work in a 24x7x365 operation, using ServiceNow, Microsoft 365 and Active Directory, with remote, hybrid or office-based arrangements. The ideal candidate is customer-focused, detail-oriented, and able to communicate clearly

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