About Our Client
Our client exists to give everybody within their community the best chance of surviving and recovering from an emergency. They are here for you and your loved ones in their region. Whoever you are. Wherever and whenever you need them.
Our client is an award‑winning emergency service charity committed to giving everyone the best chance when the worst happens. Every day, they respond to life‑threatening emergencies across their operational area. But they can’t do it without the generosity of their supporters and that’s where you come in.
Your Role
Working closely with the Events Manager, you will lead on the recruitment, delivery and stewardship of marathon participants and other challenge event fundraisers, while also supporting other events across the challenge events portfolio. You will be the main point of contact for participants, providing outstanding supporter care from registration through to event day and beyond, helping each person feel motivated, supported and valued throughout their fundraising journey.
What You’ll Be Doing
Supporting the planning, coordination and delivery of the challenge events programme, with a primary focus on recruiting, supporting and stewarding marathon and challenge event participants.
Providing excellent supporter care from registration through to post‑event thank you, helping participants feel informed, motivated and valued.
Keeping in regular contact with participants by phone, email, post and in person to encourage fundraising activity and maximise income.
Supporting recruitment through digital campaigns, partnerships and enquiries, and helping to share supporter stories with colleagues across marketing, communications and volunteering.
Coordinating event administration and logistics, including registrations, fundraising packs, participant tracking, event‑day support and accurate CRM records.
About You
You will be a confident communicator with excellent customer service skills and a warm, professional approach to building relationships. You will be highly organised, able to manage multiple deadlines and comfortable working both independently and as part of a team. You will bring strong attention to detail, good administrative skills and a genuine enthusiasm for charity fundraising.
What We’re Looking For
- Has experience of building positive relationships, delivering excellent customer service and communicating clearly with a wide range of people.
- Is highly organised, able to coordinate multiple projects and deadlines, and brings strong administrative skills with excellent attention to detail.
- Understands charity fundraising, is motivated by the difference supporters can make and can work with others to achieve income goals or targets.
- Is confident using Microsoft Office and maintaining accurate records, with experience of fundraising databases or digital platforms being an advantage.
- Is positive, enthusiastic, flexible and professional, with a can‑do attitude and willingness to support occasional evening or weekend activity.
- Experience of events fundraising, supporter engagement, digital fundraising platforms, or motivating runners and challenge event participants would be an advantage. A UK driving licence and access to your own car would also be desirable.
Why Join Them?
At our client, you’ll be part of a dynamic, compassionate, and forward‑thinking organisation. They’re proud of their culture — collaborative, inclusive, and committed to personal development. They care deeply about the wellbeing of their team and offer flexible working arrangements to support a healthy work‑life balance.
What They Offer
- 25 Days holiday / 267 Hours Holiday
- Hybrid Working (minimum 2 days in office)
- Holiday Trading
- Free annual Flu Vaccination
- Staff Discount Card (Option to purchase)
- Employee Assistance Programme
- Company Pension Scheme
- Medical cash back scheme
- Disability Confident Employer
Their Values
- They care no matter what – for their patients, their families, and each other.
- They go above and beyond – in the care they provide and the work they do.
- They do the right thing – in how they act and the decisions they make.
- Together with their team – because together, they save lives.
Diversity and Inclusion
Our client is committed to building a diverse and inclusive workforce that reflects the communities they serve. They welcome applications from all backgrounds and are especially keen to hear from candidates who feel underrepresented in the charity sector.
Safeguarding
Our client follows robust recruitment and safeguarding practices to ensure the safety and wellbeing of staff, volunteers, and the people they support. Relevant checks (e.g. DBS) will be carried out where appropriate.
How to Apply
To apply, please complete the online application form and tell them why you’re excited about this opportunity and how your experience aligns with the role. You must have the right to work in the UK, as they are unable to offer sponsorship.
Vacancy Closing Date: 13 August 2026
Our client is a Disability Confident employer. They are committed to discussing and implementing adjustments to support you during your application process and beyond.
Interviews will be held week commencing 17 August 2026.
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