Healthcare Assistant

Overview

Join a community-based NHS trust as a Healthcare Assistant focused on continence care. You will deliver care through face‑to‑face, telephone, and virtual appointments, educating patients and supporting them in using continence products. The role supports the NHS 10‑Year Plan by reducing hospital admissions and promoting preventive care.

Responsibilities

• Carrying out clinical continence re‑assessments to determine product eligibility.
• Accurately recording all care and actions in patient records.
• Taking basic observations and performing bladder scans.
• Supporting safe and effective product use through education and guidance.
• Managing buffer stock, including occasional delivery and collection of products.
• Undertaking risk assessments and identifying onward referrals where needed.

Qualifications and Experience

• Level 3 qualification in healthcare (NVQ Level 3, BTEC, or equivalent international qualification). Functional Skills Level 2 in literacy, numeracy, and GCSE‑level English and Maths.
• Recent experience as a health‑care assistant gained through education, work experience, or previous employment.
• A full UK driving licence or a full licence issued by an EU country.
• Strong communication and interpersonal skills.
• Ability to work independently across multiple settings (clinic rooms, office, patients’ homes, and remotely).
• Customer‑focussed approach and good use of IT systems and databases.
• Knowledge of up‑to‑date clinical practice, evidence‑based procedures, and clinical effectiveness frameworks.
• Understanding of where to signpost clients and families to alternative services to support behaviour change and improve health.

Mandates and Mandated Mandates

• We are committed to supporting candidates with disabilities into employment.
• Flexibility is offered to balance personal interests and family commitments within a flexible working arrangement.
• The trust is a Great Place to Work and strives for fairness, mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory

Diversity and Inclusion

The data we collect helps ensure we attract a diverse workforce and provide equitable access to career opportunities.

Health and Safety

All personnel in clinical and non‑clinical roles with direct or social contact with patients are strongly encouraged to be fully vaccinated to protect the safety of staff and patients.

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