IT Support Technician – End-User and 365 Specialist

The Percy Hedley Foundation in the North East seeks an IT Support Technician to join a charity delivering education, day services and care. Reporting to IT Service Manager, you will support end-user computing, infrastructure and business systems.

You will provide 1st/2nd line support, manage user accounts, support Microsoft 365, assist with projects and maintain IT records, while upholding security standards and delivering excellent customer service.

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