Senior Tool Hire Sales Assistant / Assistant Depot Manager (AWDO-P14942) in Bristol)

Senior Tool Hire Sales Assistant / Assistant Depot Manager

Location: Bristol, South West England

Job Type: Full-Time, Permanent

Salary: £26,000 to £30,000 per annum + Benefits

Job Overview

We have a fantastic new job opportunity for a Senior Tool Hire Sales Assistant / Assistant Depot Manager with lifting equipment or tool hire experience.

As the Senior Tool Hire Sales Assistant / Assistant Depot Manager you will support daily depot activity across hire and sales contracts, order processing, picking, packing and customer service, with exposure to lifting equipment and LOLER-related work. The Senior Tool Hire Sales Assistant / Assistant Depot Manager will also deputise for the Depot Manager, motivate a small team of 5, and help maintain safe, accountable and productive working standards.

DUTIES

• Depot Operations: Support the smooth day-to-day running of the depot, helping maintain high service standards and efficient workflows.
• Hire and Sales Administration: Raise hire and sales contracts, process orders and complete daily administrative tasks accurately.
• Lifting Equipment Support: Assist with depot activity involving lifting equipment, lifting gear and related hire processes, helping maintain accurate and safe working practices.
• LOLER Awareness: Support work connected to LOLER-regulated equipment, ensuring relevant processes are followed and any issues are escalated appropriately.
• Team Leadership: Motivate staff, support team performance and help create a productive, accountable and positive working environment.
• Deputy Manager Support: Step in for the Depot Manager when required, reinforcing company policies and helping the team meet operational goals.
• Customer Relationships: Build strong working relationships with customers, provide helpful service and support a professional depot experience.
• Picking and Packing: Support picking, packing and order preparation to help ensure customer requirements are met efficiently.
• Health and Safety: Promote safe working practices and support depot safety standards across daily operations.
• Problem Solving: Use good judgement under pressure to mediate challenges, resolve issues and keep work moving effectively.

CANDIDATE REQUIREMENTS

• Previous sales assistant or depot supervisor with tool hire or equipment hire, lifting equipment experience.
• A positive, proactive and can‑do approach, with a willingness to learn and develop.
• Ability to motivate staff, support colleagues and confidently deputise for the Depot Manager when required.
• Strong interpersonal and communication skills, with the confidence to build relationships with customers and colleagues.
• Good problem‑solving skills, sound judgement under pressure and the ability to mediate challenges professionally.
• Solid understanding of daily depot workflows, systems and safety standards.
• Comfortable supporting administrative tasks, hire and sales contracts, order processing, picking and packing.

DESIRABLE

• Experience or exposure to the lifting industry, lifting gear, lifting equipment or a closely related hire environment.
• Awareness of LOLER regulations, or experience working in an environment where lifting equipment compliance is important.

BENEFITS

• Competitive salary tailored to your skills and experience.
• Employee profit‑share scheme.
• 25 days’ holiday entitlement.
• Company pension.
• Employee discount.
• Health & wellbeing programme.
• Profit sharing.
• Store discount.

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