Sales Assistant – Part Time – 15 Hours – Felixstowe
Salary £12.75 per hour, with the chance to earn up to £2,000 in discretionary bonuses each year, pro‑rated. Contractual hours 15.
Location: Felixstowe. Job type: Part-time.
About the Role
As a Store Colleague at H&T, you’ll be the face of our leading business, providing a warm welcome and expert support to every customer in one of our 285+ stores.
You will take the time to understand customer needs, offering tailored solutions and ensuring they leave with the best possible outcome.
You don’t need experience in pawnbroking, just a genuine interest in people, a strong sense of integrity, and a willingness to learn.
We provide full training and support to help you build confidence and succeed in a fast‑paced environment where no two days are ever the same.
Key Responsibilities
- Deliver exceptional customer service with a friendly and professional approach
- Assist customers with a range of services including pawnbroking, retail sales, and financial products
- Maintain high standards of compliance and store presentation
- Work collaboratively with your team to exceed targets
- Handle transactions accurately and securely
- Multilingual skills are a bonus – ability to speak additional languages is highly valued, though not required
What We Offer
- Pay increase upon successful completion of training; 94% of store colleagues reach the next salary stage within 15 months.
- 30 days of holiday (including bank holidays), rising to 33 days with length of service.
- Flexibility to buy or sell holiday days.
- Access to a private healthcare plan.
- Cycle to work scheme and season ticket loans.
- Preferential currency exchange rates.
- Generous staff discounts – up to 25% off jewellery and high‑end watches.
- Incentive schemes to reward achievements.
- Exclusive discounts via employee perks portal.
Ready to join a company that puts people first? Apply today and start your journey with H&T.
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