Tenant Experience & Service Advisor

Company: Red Kite Community Housing
Apply for the Tenant Experience & Service Advisor
Location: High Wycombe
Job Description:

Red Kite Community Housing is seeking a Relationship Advisor (Customer Service Agent) on a 13‑month fixed term contract. You will be the welcoming point of contact for tenants, handling repairs, ASB reports, payments and general enquiries across multiple channels with empathy and ownership.

You will resolve around 50 interactions daily, work with teams to deliver first-time solutions, and maintain accurate records in IT systems while supporting colleagues and contributing to service improvements.

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Posted: July 16th, 2026