Pharma Contact Centre Team Lead

Company: AAH Pharmaceuticals
Apply for the Pharma Contact Centre Team Lead
Location: Stoke on Trent
Job Description:

AAH Pharmaceuticals in Stoke-on-Trent is seeking a Contact Centre Supervisor to lead and coach a team, ensuring exceptional customer service and performance. The role requires previous complaint handling and team management experience, along with strong communication skills.

You will play a crucial part in maintaining service levels and KPIs within a fast-paced environment. AAH is dedicated to training and development, providing employees opportunities for progression within the largest pharmaceutical distribution network in the UK.

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Posted: July 16th, 2026