About the Role
Europcar is looking for a Hub Manager at Maidstone to lead one of our busy operational hubs, driving performance across fleet, people, customer service and profitability, while developing local business relationships.
Benefits
- Competitive basic salary
- Provision of a fully electric company car with on‑site charging (subject to availability)
- Exceptional commission scheme – uncapped bonus potential with on‑target earnings at xx
- 6 weeks holiday (including bank holidays), increasing with length of service
- Free on‑site car parking
- Pension and life insurance scheme
- Enhanced maternity and adoption leave (subject to service and earning qualifications)
- Discounted car hire rates across our network
- 20% discount on EE mobile phone contracts
- Discounted hotel rates through the Accor Group after 12 months service
- Cycle2Work
- Free annual eye tests
- Confidential legal and support service through BUPA
- Career progression and development
Responsibilities
As Hub Manager, you will take ownership of the day‑to‑day operation of the hub, ensuring outstanding service delivery while identifying opportunities to grow our car and van rental business.
- Lead, coach, and develop a high‑performing team
- Drive commercial performance, profitability, and operational excellence
- Build and strengthen relationships with local SME businesses, identifying new business opportunities and supporting local business development
- Work closely with Business Development Managers and Key Account teams to maximise revenue growth
- Manage and grow key local customer accounts
- Champion customer experience, ancillary sales performance, and operational standards
- Monitor competitor activity and use market insight to increase market share
- Ensure compliance, safety, and efficient fleet management
Qualifications
- Proven leadership or management experience
- A strong commercial mindset with experience driving sales and business growth
- A passion for developing relationships with local SME customers and supporting business development
- Excellent communication and people‑management skills
- Strong decision‑making and analytical ability
- The energy, motivation, and resilience to lead a fast‑paced operation
- A full UK driving licence (minimum four years)
Equal Opportunity Statement
Europcar welcomes and encourages applications from individuals of all backgrounds, experiences, and abilities regardless of race, ethnicity, gender, nationality, sexual orientation, age, disability status, religion, or any other dimension of diversity. If you need any accommodations or assistance during the application or interview process, please let us know.
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