Business Manager – Acute Hospitals Division
NHS Greater Glasgow and Clyde (NHSGGC) is one of the largest healthcare systems in the United Kingdom, employing approximately 40,000 staff across a wide range of clinical and non‑clinical professions and roles. We deliver acute hospital, primary, community and mental health services to a population of over 1.15 million people, and to a wider population of 2.2 million when regional and national services are included.
We are now looking to appoint a Business Manager who will report to and work closely with the Chief Operating Officer (COO) of our Acute Hospitals Division in the provision of executive leadership support across a complex and concurrent portfolio of work programmes. With a particular focus on Service Development and Improvement, Effective Performance Management, Financial and Corporate Governance the post will impact and influence at the most senior level within the organisation to ensure the delivery of the Board’s key priority actions.
The successful candidate will operate in a complex and political environment and will have a central role supporting, often within demanding timeframes, key performance priorities as defined by the Chief Operating Officer including development and contribution to planning and service delivery, budget control and the delivery of quality improvement targets.
This high profile and challenging role comes with a high degree of autonomy and requires the post‑holder to anticipate, identify and provide solutions to a variety of complex operational issues while providing expert guidance on a wide and extensive range of matters to the COO and the wider divisional leadership team. The postholder will report to the Head of Business, working closely with the COO and Directors in the Acute Division.
Responsibilities
- Provide executive leadership support to the COO and Acute Division leadership.
- Develop and contribute to planning and service delivery programmes.
- Control and manage budgets.
- Deliver quality improvement targets.
- Anticipate, identify and resolve complex operational issues.
Qualifications
- Degree level in a relevant subject or equivalent experience.
- Strong track record of managing projects at a senior level in a large and complex organisation.
- Experience in policy, planning and service delivery with evidence of performance management, monitoring and evaluation techniques.
- Experience in a NHS or Local Authority organisation is advantageous; applications are also welcome from the public and private sector.
Location and Working Pattern
- Permanent, full‑time post of 36 hours per week.
- Location: JB Russel House, 1055 Great Western Road, Glasgow, G12 0XH.
- Shift pattern: Monday to Friday.
Benefits
- A minimum of 27 days annual leave, increasing with length of service, plus public holidays.
- Membership of the NHS Pension Scheme, including life insurance benefits.
- Salary Sacrifice Car Benefit Scheme.
- Development opportunities including study bursaries, e‑learning and classroom‑based courses.
- Enhanced pay for working public holidays.
- NHS discounts on a wide range of goods and services.
- Confidential employee support and assistance, including counselling and psychological therapies.
NHS Scotland is committed to encouraging equality and diversity among its workforce and eliminating unlawful discrimination. The aim is for our workforce to be truly representative and for each employee to feel respected and able to give their best. To this end, NHS Scotland welcomes applications from all sections of society.
NHSGGC encourages applications from all sections of the community, promotes equality, diversity and inclusion, and proudly serves a diverse workforce. We are a Forces‑Friendly Employer and welcome applications from the Armed Forces Community, recognising military skills, experience and qualifications throughout the recruitment and selection process.
For more information about the role please refer to the Job Description.
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