Helpdesk Manager: Lead IT Support & Service Excellence

Company: IT Champion Ltd
Apply for the Helpdesk Manager: Lead IT Support & Service Excellence
Location: Exeter
Job Description:

IT Champion Ltd is seeking a proactive Helpdesk Manager to coordinate IT support tickets and ensure the right resources are deployed at the right times to deliver exceptional service.

You will act as a key link between clients, support engineers, and management, owning ticket prioritisation, escalation workflows, and day-to-day team oversight while fostering a high-performance culture in Exeter.

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Posted: July 16th, 2026