Job Overview
Are you an experienced admin individual seeking a new challenge in mental health?
Do you have experience managing staff?
We are seeking 3 full time Office Managers to join our CAMHS service. You will be based within the CAMHS MHST/GH Service at Raglan House in Oxford or the GMH South team in Abingdon, and will be responsible for the provision of effective and efficient admin support to the clinical teams and admin staff.
The role is integral to ensuring the service is well organised, compliant with processes and operationally effective. This is a varied role that offers the opportunity to work within a fast‑paced and dynamic service. It will suit an individual who is adaptable, highly organised and motivated by contributing to service improvement.
You will join a professional, supportive and approachable team that values collaboration and recognises the importance of a positive working environment in delivering high‑quality care.
The Office Manager will work closely with the Team Manager to support the ongoing development of the service and administrative systems.
The role offers a range of learning and development opportunities, including involvement in service development projects and initiatives. The post holder will also have the opportunity to build professional networks across the Directorate, gaining a broader understanding of how mental health services are delivered across Oxfordshire.
Main Duties of the Job
We are recruiting for:
Mental Health Support Team/Getting Help – Raglan House, Between Towns Road, Cowley, Oxford OX4 3LX
Mental Help Support Team – Raglan House, Between Towns Road, Cowley, Oxford OX4 3LX
Getting More Help South Team – The Clockhouse, 22-28 Ock Street, Abingdon OX14 5BZ
You will be:
- Responsible for the day to day management of the administration and reception team.
- Supporting operational and administrative matters where required.
- Maintaining an administrative system for referrals and discharges to and from the service.
- Acting as a point of contact for queries and calls.
- Liaising with patients and families, GPs, other agencies and professionals as appropriate. Developing working relationships with other agencies and referrers to improve the accessibility of the service to patients and families.
- Producing meeting notes, setting up meetings, preparing agendas, and ensuring a bring‑forward system of paperwork is maintained so that correspondence and information are available for meetings.
Benefits
- Excellent opportunities for career progression
- Individual and Trust wide learning and development
- 27 days annual leave, plus bank holidays, rising to 33 days with continuous service
- NHS Discount
- Pension scheme
- Lease car scheme
- Employee Assistance Programme
- Mental Health First Aiders
- Staff accommodation (waiting lists may apply)
- Staff networking and support groups
Person Specification
Qualifications – Academic/Skills/Professional
- Secretarial /administrative qualifications (e.g. RSA 2)
- Degree or equivalent
Further Training or Job Related Aptitude and Skills
Essential Criteria
- Computer literate – Knowledge of Microsoft Systems
- Demonstrable ability to manage and prioritise own workload
- Organisational skills managing diary systems and tracking information
- Experience of creating and managing spreadsheets and large quantities of information and data collection systems
- Able to demonstrate good interpersonal and communication skills
- Experience managing staff
- Demonstrable experience of dealing with complex and challenging situations
- Experience of managing finance at a team level
- Data entry experience
- Understanding of mental health issues
Desirable Criteria
- Understanding of Date Protection Act
- Demonstrable interest in Children’s Services
Recruiter Contact Details
Name: Sarah Woods
Title: CAMHS Service Development Co‑ordinator
Email: sarah.woods@oxfordhealth.nhs.uk
Telephone: 01865 902720
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