Record Shop Manager – Music Specialist
Location: Upper Holloway, London, N19 5QT
Hours: Full time, 37.5 hours per week
We are seeking a creative, motivated, customer‑focused shop manager with a passion for music to oversee the National Children’s Air Ambulance charity shop. The role focuses on maximizing the potential of the music department while inspiring a team to deliver an outstanding customer experience.
What You’ll Be Doing
The Shop Manager will lead the day‑to‑day operation of the specialist music charity shop, ensuring sales and profitability targets are met. Key duties include developing an attractive range of vinyl, CDs and related items; sourcing and pricing collectables; maintaining visual merchandising standards; recruiting, leading and developing volunteers; and acting as an ambassador for the Air Ambulance Service within the local community.
What We’re Looking For
- Experience building a range of vinyl records, CDs, books, instruments and memorabilia
- Ability to identify valuable or collectible items for premium pricing or specialist sale
- Strong relationships with collectors and regular customers
- Knowledge of music trends and collectible markets
- Passion for music and vinyl
- Understanding of collectable records
- Experience organising retail events
- Track record of achieving commercial targets
- Excellent leadership and volunteer management skills
- Strong customer service focus
- Cash handling and banking experience
- Effective communication and organisational skills
- Flexible availability for weekends
- Demonstrated alignment with the core values of the Air Ambulance Service
- Knowledge of Gift Aid
- Experience using EPOS systems
Benefits
- Enhanced annual leave with additional days as your service grows
- Additional annual leave purchase options
- Enhanced sick pay
- Life assurance
- Blue Light Card eligibility and discount schemes
- Supportive, purpose‑driven team
- Access to Employee Assistance Programme
- Inclusive environment encouraging participation in internal EDI networks
Compliance Responsibilities
- Health & Safety and Environment
- Safeguarding
- Data Protection
- Equality, Diversity, and Inclusion
- Quality
The role requires a Basic DBS check.
TAAS is an inclusive working environment where Equality, Diversity and Human Rights are guiding principles, individuals are respected and a diverse workforce is valued. Recruitment, employment and development are based on qualifications, experience and competency.
As an organisation, TAAS is committed to ensuring the safety and welfare of children and vulnerable adults involved in any of its activities. All staff are expected to complete safeguarding training and report concerns.
Candidate may be automatically declined if applied for this role within the last six months. The hiring manager reserves the right to close the role before the stated date.
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