Introduction
The Level3 Data Technician apprenticeship with Business Insights and Analytics, in close collaboration with employer partners, is designed to equip learners to excel in data management, report accuracy, and dashboard creation using Excel.
What You’ll Do
- Provide proactive administrative and organisational support to the Directors and advisory team.
- Act as a professional first point of contact for both internal staff and external clients.
- Manage diaries, arrange meetings, and coordinate schedules across the team.
- Prepare and edit correspondence, documents, and Excel reports as required.
- Maintain accurate records and input all client communications into the CRM system.
- Ensure client data is handled, updated, and exported securely and efficiently.
- Monitor and manage email inboxes, prioritising tasks and correspondence appropriately.
- Support the business in achieving monthly revenue targets through efficient coordination and admin.
- Help manage inbound and outbound communications with prospects and clients.
- Track and follow up on tasks, meetings, and deadlines to support smooth team operations.
- Work closely with Directors to ensure the Consultant Team remains productive, well‑organised, and responsive.
Training Outcome
Business Consultant.
Skills Required
- Communication skills
- Organisation skills
- Microsoft Office Suite and CRM
- Strong written and verbal communication
- Time‑management
- Work under pressure
- Multitasking
Course Information
Course: Data technician (level3)
Level: 3
Route: Digital
Apprenticeship Level: Advanced
Working Arrangements
Working week: Monday – Friday 9.00am – 5.00pm
Expected duration: 1year 4months
Training Provider
NOWSKILLS LIMITED
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