Our client is one of the most influential businesses in the global PropTech ecosystem, connecting the world’s leading property companies, investors and technology innovators.
The business sits at the centre of the industry, delivering:
- Europe’s largest real estate technology event
- The Middle East’s largest PropTech event in Dubai
- A community of 200,000+ newsletter subscribers
- Industry-leading webinars and executive roundtables
- Partnerships with some of the biggest names in the sector, including CBRE, JLL, Colliers, Knight Frank, Cushman & Wakefield, PGIM, Goldman Sachs, Landsec and PIMCO.
Following significant growth, they are now looking to appoint a Client Success Manager to support the delivery of world‑class experiences for their high‑profile customers.
The Opportunity
This is a business‑critical role and an outstanding opportunity for someone who thrives in a fast‑paced environment and enjoys managing multiple projects simultaneously.
You will work closely with senior stakeholders and global brands, ensuring exceptional delivery across a range of products and campaigns, including event sponsorships, speaking opportunities, digital advertising, webinars and executive roundtables.
You will become a trusted partner to your clients, understanding their objectives and ensuring every campaign delivers exceptional value and results.
Key Responsibilities
- Build and maintain exceptional relationships with clients and senior stakeholders.
- Own the end‑to‑end delivery of customer campaigns and partnerships.
- Manage multiple projects simultaneously while maintaining exceptional attention to detail.
- Coordinate internal and external stakeholders to ensure seamless execution.
- Manage timelines, assets and collateral to ensure all deliverables are completed on time.
- Become an expert in the company’s products, customers and market.
- Deliver a best‑in‑class customer experience that drives long‑term partnerships and retention.
About You
We are looking for an organised, proactive and commercially minded individual who enjoys taking ownership and delivering exceptional outcomes.
You will ideally have:
- Experience within Events, Media, SaaS, Experiential Marketing or a Client Success environment.
- Excellent organisational and project management skills.
- The ability to prioritise effectively and manage multiple deadlines.
- Outstanding communication and relationship‑building skills.
- A naturally curious and commercially minded approach.
- The ability to thrive in a fast‑paced, high‑growth environment.
- A collaborative mindset and desire to work cross‑functionally.
Why Join?
- Join one of the fastest‑growing and most influential businesses in the PropTech sector.
- Work with globally recognised brands and senior industry leaders.
- Gain exposure to international events and campaigns.
- Be part of an ambitious, high‑performing and collaborative team.
- Play a key role in shaping the experience of some of the industry’s most important customers.
If you’re a highly organised, customer‑centric professional who enjoys managing complex projects and building relationships with high‑profile clients, we’d love to hear from you.
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