Senior Technical Infrastructure Program Manager, DC Infra Capacity Delivery
Job ID: 10436093 | Amazon Data Services UK Limited
Amazon is seeking a Technical Infrastructure Program Manager (TIPM) to support our European Data Center infrastructure growth initiatives. Based in Dublin or London, the TIPM will lead cross‑functional teams to drive the implementation and deployment of data center expansion projects to meet the demands of our rapidly growing business.
Our Technical Program Managers are strong communicators both written and verbally and lead multi‑discipline, highly technical physical infrastructure project teams. They lead teams of internal and external stakeholders through all stages of the Data Center development lifecycle from initial site due diligence through construction and into operation. The core role of the TIPM is to deliver capacity for our customers by developing delivery programs and working closely with stakeholder teams to identify risks and resolve issues, ensuring those programs are delivered on time and within budget.
The TIPM partners with various stakeholder teams during data center delivery: Real Estate to support feasibility and selection of new sites; Energy to ensure suitable grid connection is available; Design Engineering to coordinate project‑specific inputs, constraints, and risks into designs; Procurement to secure on‑time delivery of critical equipment; Construction Management to track budget & progress; and Operations to complete the project with successful handover.
Key Responsibilities
- Take large, complex projects and break them down into manageable pieces.
- Clearly communicate goals, roles, responsibilities, and desired outcomes to internal cross‑functional and remote teams.
- Travel up to 25% within EMEA.
- Be responsible for end‑to‑end program delivery from pre‑contract design up to final handover to Operations of Colo, Hybrid Colo & AWS Leased/Owned Data Centers in the EMEA region.
- Manage the interface between internal stakeholders (Real Estate, Engineering, Procurement, Construction, Infrastructure Deployment, Networking, Operations, Security, Fiber, Finance, etc.) and external stakeholders (Contractors, Colo Vendors) to ensure on‑time and on‑budget delivery of Data Center projects.
- Build and maintain overall delivery program and project budget, submitting Capital Allocation Requests to senior leadership to secure finance for project delivery.
- Work with Capacity Planning, Energy and Real Estate teams to develop short and long term build strategies to meet forecast demand.
- Support continuous process improvement through leading workflow updates, documenting & implementing lessons learned and sharing knowledge across delivery teams to ensure EMEA‑wide efficiency improvements.
- Regularly report to senior leadership on status of key project metrics vs. commitment of your projects.
- Deliver critical capacity (DC builds) of high value at pace; function in high ambiguity situations, engage stakeholder teams, and deal with senior level external stakeholders; resolve complex technical and non‑technical risks/issues/blockers.
- Take ownership of multi‑build, cross‑region programs in parallel; work with partners to shape cluster growth; report to senior leadership.
- Operate fluently as Project Manager – knowledge, tools, admin, principles, techniques, communication, reporting, etc.
Basic Qualifications
- Bachelor’s degree or equivalent in a related technical field.
- Experience in program or project management.
- Experience managing medium to large‑scale projects.
- Experience directly related to the design or construction of data centers or critical infrastructure or large‑scale mechanical and electrical plants.
Preferred Qualifications
- Experience leading highly technical programs involving infrastructure, complex systems, systems engineering.
- Experience in data center design, construction, operations, or facility maintenance.
- Project Management Professional (PMP) or equivalent certification.
- Experience working with multiple stakeholders at various levels and in different locales to drive alignment.
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