Job advert: Shift Leader (Hospitality) – University Sector
This post is currently open only to employees of Cardiff University. Please do not apply if you do not have a current contract of employment with the University.
Internal Applicants Only – Shift Leader (Hospitality) University Sector
IT IS OF THE UTMOST IMPORTANCE THAT YOU READ THE TEXT BELOW RELATING TO THE COMPLETION OF A SUPPORTING STATEMENT
The University’s Catering, Conferencing & Events Team provides a range of services to students, staff and visitors, including hospitality, vending, bars, cafés, meeting rooms and banqueting, across the University campuses. This post primarily concerns assisting in the day‑to‑day preparation, delivery and provision of Event Catering services across University buildings, ensuring quality service, cost‑effective and efficient supervision of hospitality staff and deployment of physical and human resources across events.
We expect the role holder to take leadership of event service, providing a high standard of product information, customer service and ensuring the event team follows agreed standard operating procedures. The post holder will support the Delivered Hospitality Management Team in achieving cost‑effective deployment of physical and human resources across events. Experience in delivering large dinners, catering services for conferences and events, and hospitality to meeting rooms is required.
The post requires regular attendance outside normal working hours, including evenings and weekends, and the ability to manage time independently to support departmental goals.
One full‑time position – 35 hours per week.
Starting Salary: £25,249 per annum with two increment points up to £26,093 per annum (Grade 3).
Campus‑based role.
We offer a leading and rewarding staff benefits package:
- Real Living Wage salaries
- Uniform and training
- Auto‑enrolment to contributory pension schemes
- Cycle 2 Work scheme – lease bicycles and safety equipment up to £3,000 via salary sacrifice
- Annual Season Ticket Travel Loans scheme – interest‑free loan to purchase a yearly travel ticket (repayable over 10 months)
- Reduced rates on sports memberships
- Access to 90+ staff discounts and deals
- Discounted childcare
The Person Specification is split into essential and desirable criteria. Please demonstrate clearly how you meet all essential criteria, giving examples of experience, knowledge, skills and abilities specific to this role. Prepare a supporting statement, listing all criteria and commenting how you meet each. Submit this before uploading your online application. The supporting statement should be titled “Supporting Statement” and reference the post title.
Closing date: Tuesday, 28 July 2026
Equality, Diversity and Inclusion
Cardiff University is committed to supporting and promoting equality and diversity and creating an inclusive working environment. We welcome applicants from all sections of the community regardless of sex, ethnicity, disability, sexual orientation, trans identity, relationship status, religion or belief, caring responsibilities, or age. We especially welcome and encourage applications from under‑represented groups within the University workforce, such as those who identify as LGBT+, ethnic minorities, or who have disabilities. We will consider proposals for flexible working or job‑share arrangements.
Applications may be submitted in Welsh. A Welsh submission will not be treated less favourably than an English submission.
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