About The Role
The Strategic Communications practice of FTI Consulting offers specialist expertise across a variety of disciplines and sectors. Our Digital & Insights practice is seeking an intellectually curious and creative consultant to support our growing analytics team across the EMEA region. The successful candidate will help design, develop and deploy data‑science approaches to communications challenges, working with consultants and subject‑matter experts to create holistic solutions for clients.
Responsibilities
- Support projects in audience & influencer insights, conversation & media analysis, campaign & message performance, event assessment and more.
- Use existing platforms, tools and APIs to collect and analyse structured and unstructured data, including text, images and video.
- Apply statistics, machine learning techniques and AI to solve complex client challenges in communication and reputation management.
- Build tools, dashboards, pipelines or applications to provide new capabilities internally and to clients.
- Detect hidden patterns, identify trends, reveal drivers, predict developments, visualise similarities and differences, and otherwise leverage data to deliver actionable insights.
- Collaborate with other experts on the research, planning and development of data‑driven projects.
- Support new business efforts by delivering data‑driven insights to inform our approach.
- Assist in the development of presentations, client decks and pitches to drive organizational results.
- Embed innovation across the firm, increasing data maturity, especially around GenAI adoption and developments within Natural Language Processing.
Examples of Client Challenges Solved
- Establishing key influencers and narrative risks posing a threat to a global merger.
- Conducting media and social media due diligence before a major deal and CEO change.
- Auditing and optimizing brand presence across consumer‑facing AI systems.
Qualifications
Required
- Strong intellectual curiosity and critical thinking.
- Strong sense of data and artificial intelligence ethics.
- Passion for tackling challenging problems and innovating.
- Ability to distil insights from data and communicate them to non‑technical audiences.
- Programming skills in Python, R or a similar language, with experience applying data science techniques.
- Familiarity with cloud computing platforms, big data frameworks and database technologies.
- Familiarity with data visualisation principles and tools (e.g. Tableau, Power BI).
- Comfortable with writing and using prompts across AI tools such as ChatGPT to produce research outputs.
- Excellent English and strong presentation skills.
- Proficiency with Microsoft PowerPoint and Excel.
Preferred
- Programming skills in Python, including data science libraries such as pandas, numpy, or plotly.
- Work experience in consulting or a client‑facing business.
- Experience with quantitative research methods (surveys, experiments).
- Experience in media and conversation analysis.
- Expertise in natural language processing, including LLMs/GenAI.
- Background in journalism, media, communications, or marketing.
- Experience with digital listening tools (e.g. Brandwatch, Talkwalker).
- Additional language skills.
- Good understanding of software design principles.
- Exposure to version control systems such as GitHub.
- Experience in code and model deployment, including MLOps.
- Scripting experience (e.g., bash) and ability to write SQL queries.
Equal Opportunity Employer
FTI Consulting is an equal opportunity employer and does not discriminate on the basis of race, color, national origin, ancestry, citizenship status, protected veteran status, religion, physical or mental disability, marital status, sex, sexual orientation, gender identity or expression, age, or any other basis protected by law, ordinance, or regulation.
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