Location: Central, South and South East London
Company Description
Visiting Angels has been providing care across the world for 25 years. Our business has been built on recruiting, training and supporting the very best carers and enabling them to deliver premium quality care. We know that our caregivers are fantastic, loving, professional people who make a real difference. We pay our caregivers well to reflect the outstanding job that they do in supporting our client’s needs.
Role Overview
As our Business Development Manager, you will play a crucial role in driving our agency’s growth and establishing long-term, profitable relationships. You will be responsible for nurturing our existing partner portfolio, exploring new business opportunities, and collaborating with our marketing and leadership teams to develop innovative strategies that align with our core values.
Role Description
Partnership Management:
- Retain and manage our existing portfolio of partnerships to meet revenue and sales targets.
- Ensure consistent, meaningful engagement with partners and regularly update the CRM system.
Business Growth:
- Identify, pursue, and secure new long-term partnerships by understanding both our clients’ commercial needs and potential partners’ objectives.
- Drive sales through targeted business development initiatives and lead generation activities.
Strategic Collaboration:
- Work closely with the Marketing team to design campaigns that enhance our partner portfolio and generate increased revenue.
- Provide regular updates and insights, including monthly performance reports and quarterly competitor analyses, with actionable recommendations.
Relationship Building:
- Establish and nurture strong relationships at all levels, from individual decision-makers to executive stakeholders.
- Represent the agency at meetings and industry events, ensuring we maintain a reputation for excellence and innovation.
Performance Analysis:
- Monitor, analyse, and report on KPIs, ensuring that your efforts are aligned with overall business objectives and financial targets.
- Collaborate with Directors to refine strategies based on performance metrics and market feedback.
What We’re Looking For:
Experience & Expertise:
- Proven track record in business development and sales within the care sector, ideally with exposure to live-in care.
- Strong commercial acumen with an ability to blend financial insight with a deep understanding of the softer, relational aspects of care.
Skills & Attributes:
- Self-motivated and capable of working independently as well as part of a collaborative team.
- Exceptional communication, active listening, and presentation skills – confident engaging with diverse audiences.
- Highly organised with the ability to manage multiple priorities and develop actionable KPIs.
- A consultative, relationship-focused approach with robust networking capabilities.
- Proficiency in using CRM systems and other digital tools to manage contacts and track business progress.
- Strong analytical skills to perform competitor analysis and market research.
Personal Qualities:
- A positive, can-do attitude with a passion for continuous self-development.
- Demonstrated ability to think strategically while executing on the details.
- Integrity, professionalism, and a commitment to upholding our core values in all interactions.
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