Guest Service Manager – Front Desk Leader

Criterion Hospitality in London is seeking a Guest Service Manager to lead the front desk across two hotels, overseeing reception, calls, and reservations. You will be the face of the company, delivering a heart-warming welcome and coordinating all front desk activities.

The role requires stay’nTouch PMS experience, hospitality background, and a strong customer-service mindset in a busy London hotel environment.

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