CX Insights & Operations Strategy Lead

Octopus Electric Vehicles is seeking a data insights professional to shape how customer data informs operations and strategy. You will turn fragmented data into meaningful, actionable insight and embed it into how teams work and how leaders decide.

London based (minimum 3 days in office) with 1–2 trips to Brighton per month, you will partner with the Director of Operations and Head of Customer Operations to prioritise CX improvements and build forecasting tooling.

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