Main area Digital for GUM, Maternity, Gynae, Dermatology, HIV, Trans+ Grade NHS AfC: Band 7 Contract Permanent Hours Full time – 37.5 hours per week Job ref 289-SC-388
Site Chelsea and Westminster Hospital Town London Salary £58,133 – £65,261 per annum incl. HCAS Salary period Yearly Closing 26/07/2026 23:59 Interview date 30/07/2026
Job overview
The Digital Implementation Lead is a key member of the Division’s Digital Team and will work with all groups across the Division to develop a culture that sustains excellence in the successful delivery of Digital projects.
The post holder will be responsible for the project management and implementation of elements of the Trust’s Division of Specialist Care Digital Programme, in adherence to Chelsea and Westminster NHS Foundation Trusts (CW) ICT strategy. This includes responsibility for multiple cross site projects working with Digital Operations, Innovation, Performance and Information Teams, using PRINCE2 project management methodology and other relevant standards as appropriate.
Main duties of the job
The post holder will manage projects within time, budget and scope tolerances, ensuring congruence and alignment with other projects and service development initiatives.
The post holder must at all times ensure consistency with the aims and requirements of internal and external bodies, for example senior clinicians, end users, NHS bodies and user groups, and third party suppliers.
The post holder will be expected to be a champion of the use of project information systems within the organisation in support of service development and clinical governance.
The post holder will be responsible for the development and maintenance of project documentation related to the project and at times may be required to work on or assist with other projects.
Detailed job description and main responsibilities
- Ensure that new systems and processes are installed and functioning properly
- Be responsible for the development and ongoing management of partnerships with external suppliers, ensuring that all contractual and statutory obligations are met
- Ensure contractual obligations are met including safety reporting obligations, provision of documentation, progress reports and report writing
- Identify, record and provide solutions to complex project risks and issues
- Assist with business contingency and disaster recovery planning for assigned project
- Assist with the design and development of operational policies, procedures and training requirements for assigned project
- Provide timely highlight / exception reports to the relevant boards and committees
- Make use of a wide range of information sources, including the Intranet/Internet, and professional publications to enhance successful project delivery
- Establish cross-functional project teams, working groups and user groups as required to foster effective team communication and forums to drive the project forward, ensuring that all parties have a clear understanding of responsibilities
- Monitor projects to ensure that they are on target to deliver the proposed business benefits
- Assist in benefits identification and realisation including the compiling of the benefits register
- Coordinate the design, development and testing of systems, ensuring the deployed product meets the needs of users and stakeholders and is ultimately fit for purpose from both business and clinical perspectives
- Identify system enhancements and changes and escalations via the appropriate channels e.g. Request for Change, Contract Change Notice
- Responsibility and management of part of a budget
- Responsibility and management of digital systems within the post holder’s remit
- Training key stakeholders as required
Person specification
Education and qualifications
- Educated to degree level/with equivalent proven experience
Experience
- Specific experience in project management or change management
- Substantial and demonstrable experience in managing IT and/or healthcare related projects
- Experience of implementing complex digital projects
- Direct project experience in the NHS
Skills and knowledge
- Full range of Project management controls and techniques
- Excellent organisational skills
- Excellent written and verbal communication skills
- Advanced IT skills required to support a wide range of document preparation will require expertise with a computer keyboard and a good understanding of Microsoft project software.
- Confidence and proficiency in use of office software
- Dexterity – extensive PC skills required to create / up-date project plans using Microsoft Office applications
- Ability to write concise specifications and documents to tight deadlines
- Ability to write and present supporting business cases
- Ability to understand, make recommendations on, teach and convey governance issues to all levels
- Strong analytical skills
- An excellent understanding of healthcare processes and practices
- Performance management
- Management Groups/Stakeholders in Conflict
- Thorough understanding of the theory and practice of project and programme management
- Ability to work on own initiative without close supervision
- Ability to work autonomously and as a team
- Ability to work to deadlines
- Ability to build co-operative relationships
- Ability to handle commercial and confidential information appropriately
- Understanding of Core NHS Information Systems
Work patterns
Some roles may require weekend shifts at multiple sites.
Employment conditions
Employment is subject to a six‑month probationary period.
Equality and diversity
The Trust is committed to equality and welcomes applications from all, regardless of background.
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