Operations Manager – Commissioning and Assurance
Adult and Older People’s Services – South Lanarkshire CouncilLocation: Council Headquarters, HamiltonHours: 35 hrs per week, permanent (Monday – Thursday 8.45‑4.45, Friday 8.45‑4.15)Salary: £54,783 – £59,911 per annum
Job Summary
You will lead the Commissioning and Assurance Team, providing operational leadership to Commissioning and Assurance Officers and Social Workers. Your role will shape high‑quality care services, oversee commissioning, contract management, quality assurance, performance monitoring and support localities with complex case management, ensuring alignment with strategic priorities and effective budget use.
Key Responsibilities
- Provide operational leadership to a multidisciplinary team and deliver results across commissioning, contract monitoring and assurance activities.
- Plan, commission and manage adult social care services, working with providers to deliver person‑centred outcomes.
- Monitor and analyse performance data to support decision‑making and continuous improvement.
- Maintain strong stakeholder relationships, negotiating contracts and ensuring compliance with relevant legislation and policy.
- Lead teams through change, ensuring service delivery and organisational objectives are met.
- Support localities with complex case management and budget management.
Qualifications & Experience
- Experience managing staff in a social work, health, commissioning or social care environment.
- Strong knowledge of adult social care commissioning, contract management and quality assurance frameworks.
- Excellent communication, negotiation and relationship‑management skills.
- Strategic thinking combined with robust operational oversight.
- Ability to analyse and interpret complex performance information.
- Knowledge of relevant social care legislation, policy and governance arrangements.
- Commitment to delivering person‑centred, outcome‑focused services and continuous improvement.
- Professional qualification at degree level or equivalent.
Requirements
You must hold a qualification in Social Work (degree, postgraduate diploma or equivalent) or another relevant professional qualification.
Legal & Disclosure
This post is excepted under the Rehabilitation of Offenders Scotland Act 2020 and is a regulated role. Applicants must not be barred from working with adults and may be required to join the PVG Scheme or undergo a PVG Scheme Update check before a formal offer is made.
Equal Opportunities and Inclusion
The Council is committed to equality, diversity and inclusion. We welcome applications from all sectors of the community, including under‑represented groups, people with disabilities, those from a care‑experienced background, black, Asian or minority ethnic backgrounds, military service backgrounds and new Scots. As a Disability Confident employer, a guaranteed interview is offered to disabled applicants meeting the essential criteria.
Benefits
- Enrolment in the award‑winning local government pension scheme.
- Option to join the Salary Sacrifice Shared Cost AVC pension scheme to increase pension pot.
- Up to 33 days annual leave plus up to 10 public holiday days.
- Occupational sick pay.
- Flexible working and family‑friendly leave policies, including enhanced maternity, paternity and parental leave.
- Employee discounts, including cinema discounts.
- Supportive benefits such as Cycle to Work Scheme, physiotherapy and an Employee Assistance Programme.
#J-18808-Ljbffr…