Company: Veezu
Location: Cardiff
Job Description:
Veezu is seeking a Shift Manager to oversee daily operations at our Cardiff HQ. You will mentor Agents, drive KPI attainment, and handle escalations to ensure high-quality passenger and driver partner experiences.
You will lead a high-performance team, design coaching plans, and coordinate rosters while collaborating with Pricing, Commercial, and IT to resolve issues within SLAs. A proactive, empathetic leader will thrive here.
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Posted: July 17th, 2026