Operations Manager – Multi-Site, Customer-Focused

FirstGroup is seeking an experienced Operations Manager to lead the Midlands depots (Adderley Green & Worcester). You will travel between depots, drive a customer‑centred culture and manage a governance agenda for compliance.

Reporting to the General Manager, you will develop a high‑performing team and focus on safety, punctuality and service quality. You will oversee cost‑effective service delivery, data analysis, staff planning and collaboration with drivers, supervisors and engineering to

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