Senior Manager, Contact Centre Transformation

Company: PwC UK
Apply for the Senior Manager, Contact Centre Transformation
Location: Leeds
Job Description:

PwC UK in Leeds is seeking a Senior Manager to lead contact centre and customer operations engagements, guiding workstreams, shaping strategies, and delivering client-ready deliverables across service excellence and operating models. You will analyse challenges, design practical solutions, support business development, and mentor junior colleagues while upholding PwC’s standards and values.

This role offers a hybrid working pattern with client site interactions and opportunities to influence

#J-18808-Ljbffr…

Posted: July 17th, 2026