We are seeking an experienced Deputy Manager Residential Care to join our leadership team on a 12‑month fixed‑term contract, supporting two residential care homes on our Betty and Asher Loftus Campus in Friern Barnet. Working closely with the Registered Manager, you will provide visible leadership across both homes, helping to deliver safe, high‑quality, person‑centred care for over 100 residents.
Key Responsibilities
Leadership & People Management
- Provide visible leadership across both homes, ensuring consistency of standards and approach
- Support Care Managers and Team Leaders with supervision, coaching and performance management
- Promote a positive, inclusive and values‑led culture
- Support recruitment, induction, rota planning, absence management and workforce deployment
- Ensure safe staffing levels are maintained across both services
Resident Care & Quality
- Oversee delivery of high‑quality, person‑centred care across both homes
- Ensure care plans, risk assessments and documentation are accurate and up to date
- Monitor care quality through audits, observation and feedback
- Drive continuous improvement and share best practice across sites
- Support preparation for CQC inspections and regulatory compliance
Operational Management (Dual Site)
- Ensure smooth day‑to‑day running of both residential care homes
- Support admissions, transitions, occupancy and pre‑admission assessments
- Ensure a consistent resident and family experience across both homes
- Maintain effective communication between sites and teams
- Attend internal and external stakeholder meetings as required
Compliance, Safeguarding & Risk
- Promote a strong safeguarding culture across both homes
- Ensure compliance with legislation, policies and procedures
- Support incident management, complaints and investigations
- Ensure learning is embedded into practice across both services
- Support night visits and wider operational assurance activity
Health, Safety & Environment
- Ensure safe, clean and well‑maintained environments across both homes
- Monitor health & safety, fire safety and environmental compliance
- Work collaboratively with support services including maintenance and housekeeping
Financial & Resource Management
- Support effective staffing budgets and rota flexibility
About the Service
This role provides operational leadership across two residential care homes located on our Betty and Asher Loftus Campus, with responsibility for a combined total of over 100 residents. The homes provide high‑quality residential and dementia care within a supportive, person‑centred environment, promoting dignity, independence and wellbeing.
About the Role
The Deputy Manager plays a key leadership role supporting the Registered Manager in the operational delivery across two residential care homes. It is a dual‑home leadership role requiring the ability to lead across two distinct services while ensuring consistently high standards of care, compliance and culture.
Hours
39 hours per week (includes weekends, evenings and on‑call duties with TOIL)
General Requirements
- Please refer to job description above
- Please refer to job description above
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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