Contract Type: Permanent
Working Hours: 37 hours per week
Worker Type: Onsite Worker
Salary: Starting Salary is £26,824 (Level one) rising to £27,694 (Level three) per annum (pro rata for part-time) (Pay award pending)
Location: Housing Solutions, Loxley House, Station Street, Nottingham, NG2 3NG
We’ve got an exciting opportunity available for talented individuals to join our workforce – perhaps this is the opportunity you’ve been looking for? Read on to find out more.
Working for Nottingham City Council has great benefits. As well as competitive pay, great leave entitlement and access to a generous pension scheme, we strive to create an innovative, inclusive and progressive work culture where everyone is supported to do and be their very best.
About the Role
Promoting the Council’s vision, values, aims, objectives, and priorities actively and effectively, putting our citizens first through the delivery of best value services, the post holder is responsible for providing housing advice and assistance, helping prevent homelessness and assisting in the allocation and management of temporary and supported accommodation used by homeless citizens and those in Housing need. This will include: intervening on behalf of people facing homelessness, advocating to prevent homelessness occurring, administrating accommodation resources and assisting inquiries under the Housing Act 1996 VII (as amended).
About You
The ideal candidate will have
- A commitment to providing a high quality customer focussed service
- An ability to communicate complex issues on a face to face basis demonstrating tact, diplomacy, sensitivity and customer care
- An understanding of homelessness and the Housing Act 1996, in order to investigate possible duties owed to citizens
- General knowledge of safeguarding
- Practical knowledge of IT Systems including a variety of software packages including Word, Excel and PowerPoint to produce documents and the aptitude to learn new systems as required
This post is covered by the statutory duty under Part 7 of the Immigration Act (2016) (English Language Requirement for public sector workers) and therefore the ability to speak fluent English is an essential requirement for the role.
A DBS enhanced check for a regulated activity is required for this post.
Contact: Liana Burrell, Gateway, Temporary & Supported Accommodation Manager – liana.burrell@Nottinghamcity.gov.uk
Closing Date: 12th July 2026
Please note there may be occasions where we close the advert before the closing date and we encourage you to apply as soon as possible.
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