Front of House Coordinator
Permanent | Full-Time | Belfast City Centre | £26,400
VANRATH are delighted to be partnered with a well-established and highly regarded organisation as they look to appoint a Front of House Coordinator on a full-time, permanent basis. This is a fantastic opportunity for a polished, customer-focused professional with a hospitality background to take ownership of a busy front-of-house operation within a modern corporate environment.
What’s in it for you?
- Salary of £26,400
- Monday to Friday working pattern – typically between 8.00am and 5.00pm
- Overtime or time off in lieu for evening events, agreed in advance
- Weekend hours (occasional, event-driven) paid at time and a half
- Varied, people-facing role with genuine ownership of the guest experience
- Supportive team environment within a professional, modern setting
About your next employer
Our client operates a busy, professional environment welcoming a steady flow of visitors, clients and business guests each day. With well-appointed meeting and event spaces and an in-house catering offering, they pride themselves on delivering a first-class experience to everyone who walks through the door. As the face of the organisation, the successful candidate will play a central role in maintaining those standards.
About you
Essential:
- Proven experience within the hospitality sector / professional services – this is an essential requirement
- A confident communicator with first-class interpersonal skills
- Immaculate personal presentation and a professional, courteous manner
- Highly organised with strong time management and the ability to juggle competing priorities
- Meticulous attention to detail
- Competent user of Microsoft Office, including Word, Excel, Outlook and Teams
Desirable:
- Previous experience in a reception, front-of-house or administrative position
- Exposure to invoicing and processing payments
- Some familiarity with keeping financial records
What you will do
- Take charge of meeting room reservations, ensuring each space is immaculately presented ahead of, and reset after, every booking
- Work closely with the in-house catering team to arrange refreshments and ensure they are delivered and served on time
- Act as the welcoming first point of contact, greeting guests, clients and contractors with warmth and professionalism
- Log maintenance and repair issues without delay and follow them through to resolution
- Handle incoming calls, dealing with enquiries and transferring callers to the right person
- Sign visitors in and out, issue and track access passes, and uphold security protocols at all times
- Provide day-to-day administrative support including data entry, printing, photocopying, report preparation and client email correspondence
- Assist with the organisation and set-up of events and functions, including planning and preparation
- Sort and distribute incoming post and manage outgoing mail, deliveries and couriers
- Develop strong working relationships with regular building users, clients and wider stakeholders
- Liaise with external contractors, suppliers and service providers as needed
- Keep the reception and front-of-house areas tidy, organised and welcoming throughout the day
- Maintain accurate records, filing systems and databases
- Support health and safety procedures and adherence to company policies and site standards
Please note this list is not exhaustive; a degree of flexibility will be required, and reasonable additional duties may be requested by management in line with business needs.
Skills:Receptionist Administrator Reception Front of House Admin Secretary Assistant
Benefits:Excellent Benefits and Progression
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