Devon and Somerset Fire and Rescue Service, the largest non-metropolitan Fire and Rescue Service in England, has the opportunity for a Pay and Reporting Assistant Officer to join our People Services team based at our Service Headquarters in Exeter. This is a permanent, full-time position (37 hours per week) that offers a competitive salary starting at £29,540 rising annually to £32,061 (gross) pro rata per annum.
As a Payroll and Reporting Assistant Officer you will play an active role in the monthly payroll processes, including reconciliation of data and oversee first line casework for incorrect payments and queries regarding pay (sickness claims, allowances and other changes).
You will provide comprehensive reporting and analysis (based on HR Database content) to support payroll analysis, data returns, audits and other reporting requirements for the Service.
Key Responsibilities
- Maintain and update essential spreadsheets, databases and systems in accordance with the Data Protection Act, including input and processing of pay and personnel data and follow-up actions.
- Extract operational activity and availability claims from Gartan systems and process them accurately for every payment run.
- Participate in reconciliation of monthly payroll data to ensure timely completion.
- Facilitate reconciliation of absence data between Gartan and iTrent as part of the monthly payroll process and minimise overpayments for on-call colleagues.
- Handle payment errors, identify causes, liaise with stakeholders, oversee administration of salary advances, and manage recovery/reconciliation in subsequent months; produce suitable correspondence and escalate casework as appropriate.
- Support table maintenance of the payroll system and assist with testing processes for planned upgrades or system development, with guidance from System Admin / Payroll lead roles.
- Regularly produce reports from the HR database and payroll output, ensuring data is presented accurately and in a user-friendly format (including lookups, pivots, slicers and graphs where appropriate).
- Assist with ad-hoc data provision for additional reporting requirements (e.g., Subject Access Requests, FOIs and organisational data returns including ONS and HMI).
- Ensure payroll system reflects employment variations (new joiners, leavers, changes in position/grade, and changes in personal details such as name or address).
- Record and implement deductions, subscriptions, recoveries and other third-party payments in collaboration with the payroll provider.
If you would like to speak to someone about the role please contact Jeni Lord, our HR Pay and Reporting Lead on 01392 716410 or via jlord@dsfire.gov.uk
Closing date: 23:59hrs Sunday 26 July 2026
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