Accommodation Support & Wellbeing Officer

Company: Wirral Council
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Job Description:

Wirral Council is a values‑driven organisation where employees are empowered to “#BeTheDifference” and help create fairer opportunities for residents. Set in one of the happiest and most scenic areas in the UK, the Council offers an inspiring place to live and work, with a strong commitment to supporting staff and delivering ambitious plans for the borough’s future. Joining Wirral Council means becoming part of a dedicated, forward‑thinking team that is truly valued and encouraged to thrive.

Accommodation Support & Wellbeing Officer

Available positions:

  • Role 1 – 18 hour permanent
  • Role 2 – 36 hour fixed term for 12 months

About The Role

This post is within the Housing Options Team working in a fast‑paced responsive team. The core duties are to facilitate access to emergency temporary homeless accommodation for those households who present as homeless to the Council, providing support and assistance to improve their health and wellbeing, whilst accommodated, along with providing practical advice and support to assist to secure permanent housing.

An experienced and self‑motivated Officer is required to provide support to households who are living within emergency accommodation to assist them to maintain the accommodation and move to more permanent accommodation.

This post is subject to an Enhanced DBS check, including a check of the relevant Barred List(s).

About The Candidate

  • Knowledge of homeless legislation (Part VII of the Housing Act 1996/2002 and the Homeless Reduction Act 2018) and experience of working in a supported housing or health related organisation.
  • Experience of creating, monitoring and progressing support plans would be beneficial.
  • Ability to work with applicants in a sensitive manner, accurately record statements and findings and signpost to other agencies.
  • Experience using the LOCATA HPA2 system (training will be given).

Equal Opportunity

We do not accept applications or CVs from recruitment agencies, unless otherwise stated. Therefore, any candidates submitted via a recruitment agency will not be considered for this role.

Applications will be accepted until midnight on the closing date. We reserve the right to close this vacancy earlier than the specified date should we receive sufficient applications. All applicants invited to interview must evidence their right to work in the UK. Details of required documents can be found on the Jobs page.

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Posted: July 17th, 2026