BANK ADMIN ASSISTANT

Job Overview

Position: Bank Admin Assistant (Part Time). Location: Netley, UK. Contract: Bank contract. Salary: £12.88 per hour plus company benefits.

Netley Court is a purpose‑built 65‑bed residential care home located in Netley Abbey, caring for dementia and residential patients.

Responsibilities

• Welcome and greet visitors professionally and courteously, checking the visitors book and identity as far as reasonably practical.
• Answer the telephone and respond to enquiries, redirecting calls to relevant staff and recording messages.
• Provide additional administration support to the Home Administrator on a daily basis, predominantly HR‑related duties.
• Assist with recruitment tasks, including sifting CVs, chasing references and verifying ID documents.
• Organise internal meetings and ensure that any requirements have been actioned.
• Coordinate the staff meal process as applicable to the individual home.
• Respond to any emergency situations as requested by the home.
• Maintain the general tidiness of the reception area, liaising with the housekeeping team to ensure standards are maintained.

Qualifications

• Excellent customer service skills.
• IT literacy – competent with the use of systems.
• Previous telephone experience.
• Professional telephone manner.
• Knowledge of general administration.
• Good communication skills.
• Neat and well presented.
• Excellent written and verbal English.

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