SEND Caseworker
Inclusion Service – Lancashire County Council
Salary: £28,142 – £32,061, Full Time, 37 hours per week
Location: Lancashire, (Hybrid / Countywide)
Imagine starting a role where every conversation you have, every decision you make, and every relationship you build directly improves the life of a child or young person with special educational needs or disabilities. This is the perfect opportunity for those who want to make a real difference across Lancashire.
About The Role
This is a dynamic, people‑focused administrative role where no two days look the same. You will provide essential coordination and organisational support by liaising closely with families, schools and multi‑agency partners, guiding them through statutory SEND processes and ensuring their voices are heard at every stage.
Your work will involve managing and administering key elements of the Education, Health and Care (EHC) process—coordinating needs assessments and annual reviews, preparing and maintaining documentation for SEND panels and case reviews, and acting as a trusted point of contact for service users and professionals. You will also maintain accurate digital records, support a designated group of educational settings, and help the council deliver its statutory responsibilities under the Children and Families Act 2014 through effective administrative practice.
If you thrive on structured processes, relationship‑building and meaningful work, this is a role where you can truly shine.
About You
You have experience in administrative or casework roles, ideally with people‑facing responsibilities. You are confident managing a busy caseload, staying calm under pressure and communicating clearly with a wide range of audiences.
You care deeply about inclusive practice and safeguarding, and you are ready to learn, grow and develop in a supportive team environment. An understanding of SEND processes is helpful, but if you are eager to learn we will help you build that knowledge.
You will need GCSE grade 5 (or equivalent) in English and Maths.
Why Join Us
A workplace that values flexibility and wellbeing
We offer hybrid working, generous annual leave (26 days rising to 32 with service), 10 bank holidays, the option to buy additional leave, the Local Government Pension Scheme, and access to a wide range of discounts and salary‑sacrifice benefits.
Development you can feel proud of
You’ll receive a thorough induction, ongoing CPD, opportunities for professional qualifications and regular supervision. Reflective practice and peer support are part of our culture, and progression is actively encouraged.
A culture built on trust and inclusion
We respect that people work best when they feel supported. We encourage flexible working patterns, promote a compassionate team culture, and ensure everyone feels empowered to deliver their best.
How To Apply
Tell us in your application how you meet the criteria in the Job Description and Person Specification. We’re excited to hear your story and what you’ll bring to the team.
Closing Date: 12 July 2026
Interviews: TBC
The post you are applying for is covered by the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013). If successful you will be required to apply to the Disclosure and Barring Service (DBS) for a ‘disclosure’. Further information can be found on the ‘Our Recruitment Process’ tab.
In return Lancashire County Council offers a range of benefits, which can be found on LCC Vacancies website.
We reserve the right to close down a vacancy early, before the closing date, if we receive sufficient applications.
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