Retail Team Leader: Customer Experience & Operations

Company: Waitrose & Partners
Apply for the Retail Team Leader: Customer Experience & Operations
Location: City of Edinburgh
Job Description:

Waitrose & Partners in the United Kingdom is seeking a Team Leader to support store management, ensure safe and legal operation, and oversee online order fulfilment for our customers. You will work with colleagues across the shop to maximise sales, manage stock, and deliver our partner-led service.

The role requires strong leadership, retail know-how, and excellent customer-facing skills to maintain high standards and customer trust.

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Posted: July 17th, 2026