Remote IT Helpdesk Agent – First-Line Support (UK Hours)

Remote Recruitment is seeking an IT Helpdesk Agent to be the first point of contact for technical issues for UK-based staff and customers. This 100% remote role requires availability during UK business hours and a proactive, user-friendly support approach.

You will troubleshoot a range of hardware and software problems, log tickets, and escalate complex cases as needed while maintaining clear communication. A reliable device and stable internet are essential.

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