Introduction
We are searching for an efficient receptionist who can ensure that every patient’s experience is a positive one. You will ensure confidentiality and data protection are observed at all times and provide a high standard of customer service. This is an exciting opportunity to start your career in the Health Care Sector.
About the Employer
We are a caring team of professionals that value the importance of healthy, strong teeth and most of all, a happy, confidence‑boosting smile. We would be delighted to take care of the dental needs of you and your family.
What You’ll Do
Duties will include:
- Ensuring confidentiality and data protection are observed at all times
- Answering the telephone
- Providing a high standard of customer service
- Arranging appointments
- Processing payments
- General housekeeping of reception
- Keeping computer databases up to date
Applications for this apprenticeship: please email your CV and cover letter to ruberydc.dental@nhs.net
Training Outcome
If you are interested in a career in any of the following business functions then a Business Administration apprenticeship is the ideal first step for you: Human Resources, Marketing, Finance and Accounting, Secretarial, Procurement, Office Administration, Sales, Customer Services. An apprenticeship is a great way to gain paid work experience in many different areas of business which can lead on to a variety of different jobs and industries.
Skills Required
- Communication skills
- IT skills
- Organisation skills
- Customer care skills
- Problem solving skills
- Administrative skills
- Number skills
- Logical
- Team working
- Patience
Qualifications
- Essential – GCSE English – 4
- Essential – GCSE Maths – 4
Course Information
- Course: Business administrator (level 3)
- Level: 3
- Route: Business and administration
- Apprenticeship Level: Advanced
Working Arrangements
- Working Week: Monday to Thursday, 9:00am to 5:30pm
- Expected Duration: 1 Year 6 Months
- Training Provider: TEMP DENT DENTAL AGENCY LIMITED
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