Introduction
Join a growing motorcycle parts distributor and gain hands‑on experience in customer service, administration, eCommerce and warehouse operations. You’ll help process online orders, assist customers, prepare deliveries and support the day-to-day running of our business while working towards a recognised qualification.
About the Employer
Part Hive Ltd is a fast‑growing, female‑led motorcycle parts distributor supplying trade workshops and retail customers across the UK. Operating from our new NW10 headquarters, we specialise in genuine and aftermarket motorcycle parts through our trade counter, eCommerce website and online marketplaces including eBay.
What You’ll Do
- Process customer orders from our website and eBay.
- Pick, pack and prepare orders for dispatch.
- Serve customers at the trade counter.
- Answer telephone and email enquiries.
- Assist with stock control and inventory updates.
- Update customer and product records.
- Support administration and general office duties.
- Work closely with the warehouse and customer service teams.
Training Outcome
This apprenticeship offers excellent long‑term career opportunities within a growing business. Depending on performance and interests, the successful candidate may progress into Customer Service, Trade Sales, eCommerce, Purchasing, Warehouse & Inventory Management or Office Administration, with increasing responsibility as the company expands.
Skills Required
- Communication skills
- IT skills
- Organisation skills
- Customer care skills
- Problem solving skills
- Administrative skills
- Initiative
- Team working
Qualifications
- Essential – GCSE – maths – 4–9
- Essential – GCSE – English – 4–9
Course Information
Course: Business administrator (level 3)
Level: 3
Route: Business and administration
Apprenticeship Level: Advanced
Working Arrangements
- Working Week: Monday – Saturday. Exact days and times to be confirmed.
- Expected Duration: 1 Year 6 Months
- Training Provider: HRUC (HARROW, RICHMOND AND UXBRIDGE COLLEGES).
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