Head of Member Experience & DC Strategy

Mercer is seeking a commercially minded Head of Member Engagement and Strategy to define and deliver a multi-year communications and member experience strategy for our Defined Contribution pension proposition in Ireland. You will design data-led campaigns, use behavioural insight and storytelling to boost member engagement and digital adoption, reporting to the DC Leadership team.

You will shape the future of our member experience, create high-impact materials for client pitches, and collaborate

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