Customer Water Quality Officer – Hammersmith, Greater London, W6 9RS
Contract: Contract
Salary: £14.80 per hour
You’ll be working directly on the front line, acting as the face of Thames Water for their customers.
Each year, Thames Water conducts over 500,000 tests on water samples taken from treatment works, reservoirs, and randomly selected customer properties. This rigorous testing ensures that drinking water consistently meets the highest quality standards.
What you’ll be doing as a Customer Water Quality Officer
- You’ll spend a lot of time out and about, travelling between customer locations and sites, and working as part of a busy, supportive team across a wide geographical area.
- You’ll be responsible for testing water samples and making sure sampling records and equipment are maintained to the right industry standards.
- You’ll also support investigations into supply issues and customer complaints, helping to resolve problems quickly and professionally.
Please note the internal title of this role is Water Quality, Technician.
What you should bring to the role
- A clean, manual UK driving licence.
- Experience in a role that involves plenty of driving and working directly with customers would be very beneficial.
- Confidence to carry out unplanned visits to both residential and commercial properties, where customers may not be expecting a visit.
- Good journey planning skills to ensure you work efficiently throughout the day.
- Naturally organised and comfortable working independently, while staying connected with the wider team.
- A strong eye for detail and pride in doing things properly.
- An interest in the water industry, with either existing knowledge or a genuine willingness to learn.
- Good computer skills, with confidence using everyday IT systems.
What’s in it for you?
- Hourly Pay rate: £14.80
- Location: Hammersmith W6 9RS
- Expenses: Excluded
- Length of assignment: 26 weeks
- Working hours: 38 hours per week, working Monday to Friday from 9 am to 5 pm.
Please note you will be on assignment at Thames Water via Pertemps.
We encourage applications from everyone and offer extra support for those who need it throughout the recruitment process.
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